PRO ACT
Technology
Supply, Installation, Servers, Systems

Who we are?

PRO ACT offers managed security monitoring , hosting and private cloud services tailored specifically to its tenant's business requirements.

We host our services in a secure T3 Data Centre. Our partnership with hosting providers allow customers to rent space, connectivity and monitoring services depends on their requirements. In addition, our customers can benefit from wide range of managed infrastructure security monitoring services along with physical security features such as sensitive smoke detection systems, fire suppression systems, secured access, 24/7 video camera surveillance, security breach alarms and 24/7 on-site support provided by our skilled engineers.

We advise small and medium enterprises on Infrastructure Systems & IT Investments, Private Cloud hosting and Infrastructure Security services to address their business challenges better and improve their overall operational efficiency within time.

SOC Services

Enterprise networks, endpoints and applications are vulnerable to an ever growing number of malicious invaders, spammers, hackers, and other cyber threats.

In PRO ACT we have the resources, knowledge, expertise and infrastructure to ensure that the data assets are secure.

Advanced Managed Security solutions, along with RTTM and Managed SIEM services are at the heart of
PRO ACT's MSS offering:

Manned 24/7, our Cyber Defense Centre (CDC) was launched in partnership with leading technology vendors. Based in UAE, PRO ACT's CDC ensures data does not leave the country and delivers an integrated set of Security Solutions
PRO ACT provides advanced DDoS/DoS services, wherein we offer proactive monitoring and DDoS mitigation services. This keeps legitimate traffic flowing to the customer network. Our Cloud-Based DDoS Protection Service is situated in the ISP's core network, making it transparent to the customer network
We are a fully approved provider of PCI services and can assist customers who need to comply to PCI from an assessment and ongoing monitoring point of view.
We also offer managed Vulnerability Management services to customers based on a platform deployed within the PRO ACT Cloud, delivered from Data Centres based in UAE. This fully managed service includes the provision of licenses, scanners and skilled resources to manage the VM lifecycle and integrate it into the SIEM solution
We also offer managed Vulnerability Management services to customers based on a platform deployed within the PRO ACT Cloud, delivered from Data Centres based in UAE. This fully managed service includes the provision of licenses, scanners and skilled resources to manage the VM lifecycle and integrate it into the SIEM solution
RTTM services combine log collection, 24/7 log analysis and incident classification/notification to provide better visibility of an organization's cyber risk. The service offers comprehensive set of dashboards, allowing customers to make quick and effective decisions
The service allows customers to outsource the management and monitoring of their SIEM including the people and process required to manage the entire security incident response life cycle
With Advanced Threat Monitoring and Protection services, we offer Cloud based sandboxing, mail blocking and endpoint quarantine
We also offer managed Vulnerability Management services to customers based on a platform deployed within the PRO ACT Cloud, delivered from Data Centres based in UAE. This fully managed service includes the provision of licenses, scanners and skilled resources to manage the VM lifecycle and integrate it into the SIEM solution
We also offer Security Log Collection & Management, Managed Web Application Firewall, End point Security Management, File Integrity Monitoring, Data Base Security Management, Privileged Account Management, Security Hardware Management, Server Hardening, Database Security, Managed Network Access Control and Identity and Access Management.

E-Hosting & Colocation

PRO ACT Technology e-Hosting datacenter would be a perfect location for your critical IT infrastructure to be hosted.

 

Electric Power

Power is backbone of datacenter infrastructure and entire uptime of the facility depends on how resilient and redundant units are configured to sustain during failures and faults occurrence. The entire electrical design system is concurrently maintained as per International standards and guidelines

  • 1. Fully redundant power feeds from two separate power grids from FEWA.
  • 2. On premises parallel-connected redundant UPS at full load –30 minutes.
  • 3. Emergency standby diesel backup generator.
  • 4. Standard power points up to 13/16 Amps including cabling, power rails and distribution boxes.
  • 5. Emergency power switch-off for customer's securing cage.
  • 6. All feeds are redundant to the distribution boxes in order to provide full protection against failure from FEWA, UPS, or generator. Customers utilizing two power points for dual power supply servers can use the redundant power feed - which is configured during deployment within the data center.
  • 7. Power distribution to rack – 2 x 32 A single phase IEC309 industrial sockets for redundant input A & B. 63 A three phase also available.
  • 8. As standard each rack is provided with 3.6 KW.
  • 9. Special provisioning for customer specific power requirements

HVAC - Heating, Ventilation and Air-Conditioning

HVAC – Heating, Cooling and Conditioning also very critical factor to maintain availability and uptime of the Datacenter. The heat generated by IT hardware by consuming UPS power need to be removed by mean of cooling the server room. Server Rooms are cooled with precision air conditioning system where required temperature and humidity are maintained through the datacenter are round the clock and 365 days. Even the utility area like UPS/Rectifier power room, battery room and electrical distribution room also require cooling to be maintained as per standards and best practices

  • 1. Energy Efficient Design with Cold Aisle Containment
  • 2. Advanced HVAC systems providing optimal operating conditions for both people and equipment.
  • 3. Redundant air conditioning system.
  • 4. Air conditioning ventilation is designed for data center facilities - air flows through the raised floor not from the ceiling.
  • 5. Water detection sensors.
  • 6. Humidity Control.
  • 7. Can accommodate varying size racks
  • 8. Grid tiles for pressurized cold air inlet
  • 9. Hot air exits at rear after cooling equipment
  • 10. Front to rear air flow
  • 11. Special provisioning for customized air flow

Safety and Security

As the Datacenter is hosting the critical It hardware/services and information within it are very critical and sensitive and it needs to be physically protected.

  • 1. 24x7 on premise guard and secured access breach alarms.
  • 2. Multi-Tier (3 levels) of access control – building, floor, and customer's secure cage
  • 3. Biometric scanner or card readers as per customer requirements.
  • 4. All access to the facility is recorded in the entrance logs that are maintained by on premise guard.
  • 5. Cage security – locks and access controls systems as per customer requirements
  • 6. Perimeter security – manned security gates
  • 7. Data center security – CCTV Cameras access controls systems

Fire Protection

As the Datacenter is hosting the critical IT hardware/services and information within it are very critical and sensitive and it needs to be protected from fire hazards and accidents. Entire Datacenter facility has to be protected by fire and safety equipment not only to protect the IT hardware/Data but also protect human lives and comply with local civil Defense regulations and requirement. In order to achieve this following are built in the Datacenter

  • 1. Integrated Security and Fire Alarm System with FM200 Fire Suppression
  • 2. Fully compliant raised floor system of noncombustible material with anti-static.
  • 3. Fully compliant doors and concrete floor, ceiling and walls constructed to highest standards of fire ratings.
  • 4. Smoke detection and clean agent fire suppression systems located under floor and in ceiling area. The fire suppression system is gaseous based (FM200) that is safe for use when people are present.
  • 5. Sub-division (including fire protection) between system accommodations Spaces with each partition furnished with its own fire extinguisher system.
  • 6. VESDA (Very Early Smoke Detection Apparatus) fire alarm system
  • 7. Water leakage detection system

Network

  • 1. Standard network points (ports) including CAT5E cabling.
  • 2. Redundant switches and patch panels – 10/100/1000 Ethernet.
  • 3. ATM/Lease line connectivity available in case required.
  • 4. Telephone lines connectivity available in case required.
  • 5. Internet connectivity available in case required.
  • 6. Building & Physical Security
  • 7. Redundant switches and patch panels – 10/100/1000 Ethernet
  • 8. MPLS connectivity available
  • 9. Telephone lines connectivity available
  • 10. Internet connectivity available.

Monitoring

  • 1. 24 x 7 remote monitoring and facility management connected to PRO ACT Technology Network Operations Center (NOC). NOC monitors alarms on UPS, generators, temperature, fire, and intrusion.
  • 2. Motion sensors and intruder alarm system to monitor all external doors and critical areas. The system allows multi-zone setting and detects movement and attempts to force-entry.
  • 3. 50 NetBotz 400 high resolution cameras with environmental monitoring system
  • 4. Camera surveillance monitoring system outside customer's cage with 12 months' worth of video CDs.
  • 5. All the equipment's are centrally connected to Building Management System (BMS)

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